- Are Nature's Nurse products completely natural?
Yes - completely. We only use plant based ingredients, of the highest quality possible. Check out our ingredients list to learn more. Our products contain No Chemicals we consider harmful, No Synthetic Preservatives, No Sodium Lauryl Sulphates, No Mineral Oils, No GMO ingredients, No Animal Ingredients.
- How are products preserved, if you don't use synthetic ingredients?
All Nature's Nurse products are preserved with a combination of active herbal extracts and essential oils, including Manuka, Tea Tree, Origanum, Thyme, Rosemary, Cinnamon, Lavender and Golden Seal.
- What are the shelf lives/use by dates of Nature's Nurse products?
All Nature's Nurse products have a 3 year shelf life. The best before date is stamped on the top crimp area.
- Does Nature's Nurse use GMO (Genetically Modified Organism) ingredients?
NO - all our ingredients are non GMO. Our suppliers fill in a questionnaire stating that the plants used have not been genetically modified.
- Since Nature's Nurse products aren't tested on animals, how are they tested?
When we begin developing products, we carefully select a range of ingredients which are beneficial for the problem, and which work synergistically together. Research is carried out to ensure these ingredients have a long history of effective human use, are generally regarded as safe and that they come from sustainable sources. Combinations of the ingredients are tested on real people who are suffering from the condition, with their permission. For example, we tested the Rapid Recovery Herbal Sports Rub, on one leg of 45 athletes who had just completed a 33km run. This was a double blind survey, where neither the runners nor the Sports Massage Therapists knew which leg had the active ingredients used on it. The runners then filled in a survey telling us which leg felt better, why and what they liked or didn't like about the product. This information provides the basis to developing products that are 100% natural, very effective and help deal with all the problems a consumer may experience. Further sensory testing and stringent lab analysis for stability and preservation is carried out prior to products being available for sale.
- Where can I buy Nature's Nurse products?
We aim to make it easy to buy Nature's Nurse products wherever you want to shop - health food store, local stores, supermarkets, variety stores, chemists, pharmacies, physiotherapists and family hair dressers. The number of stores that stock Nature's Nurse products is growing all the time. We are a New Zealand based company, so our products currently retail only in New Zealand. Click here to find the latest NZ retailers near you or Shop Online.
- If I order online at the Nature's Nurse website, how long does it take for my order to arrive?
It will usually take 2 to 4 days to receive your order, depending on where you live and when you place the order. We aim to take 1-2 business days for your order to be processed and packed. We use New Zealand Couriers or Castle Parcels. Courier delivery within New Zealand is overnight in the North Island and 2 days to the South Island. Overseas orders will be dispatched in the same time frame, but delivery times will vary depending on which country you live in.
- How much are the Courier delivery fees?
A: Courier delivery cost $2.50 in New Zealand or $4.50 if to a Rural Delivery address.Also delivery fee of $15 apply for international orders - sent by international airmail with delivery in 10 to 15 days to most countries.
- I have a great product idea or some feedback for you, how do I tell you?
We'd love to hear from you! Please contact us at admin@naturesnurse.co.nz
